Nice with order updates.

My order arrived within 2 weeks.

My first and only order couldn't have been better. All of the contents were delivered in a timely fashion and were exactly what I needed. Thanks again!

Mr. Pickett was so kind and patient when I was trying different mouthpiece combinations at NTC. The final result has been fantastic, and it has been allowing me to achieve the sound I've been working towards. Thank you!

I was very satisfied with the promptness of reply with emails and also with my telephone call. Thank you again.

I was very happy with the quick response time.

I train people in customer service and cannot fault you on anything. A good exemplar for us all.

I ordered a mouthpiece online and my order was made sure that my order was correct. Than at Brass Fest, Peter was more than helpful making a transaction there.

I love the professionals in the field that work for the company...they are willing to answer all of my questions and are willing to help...

I have order a few times and each time my order was handled with professional attention.